PRIVACY POLICY

LAST UPDATED DECEMBER 2024

Privacy Policy

Cyndi Matos Ministries and Victory in Christ Intl, New Life Center LLC, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or engage with our content. By using our site, you agree to the practices described in this policy.

Information We Collect

We may collect personal information when you interact with our website, such as:

  • Contact Information: When you subscribe to our newsletter, book a consultation, or contact us, we may collect your name, email address, and phone number.

  • Payment Information: If you purchase a service or course, we may collect payment details through a secure third-party processor.

  • Usage Data: We collect data about how you use our website, such as IP addresses, browser type, pages visited, and time spent on the site. This helps us improve your experience and analyze website performance.

How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and manage our services, including counseling, coaching, and mentoring.

  • To communicate with you, including sending updates, newsletters, and promotional content.

  • To improve the functionality and content of our website.

  • To process payments securely for services or courses purchased.

  • To ensure compliance with applicable laws and regulations.

Affiliate Links and Sponsored Content

Our website may contain affiliate links to third-party products or services. This means that if you click on a link and make a purchase, we may receive a commission at no additional cost to you. We only promote products and services that we believe align with our mission and values.

We are committed to transparency, and we will always disclose affiliate links or sponsored content to you clearly. This practice helps support the continued development of our ministry and the resources we provide to our community.

Legal Compliance for Global Data Protection

Given the global reach of our website and services, this Privacy Policy is designed to be in compliance with various data protection laws, including:

  • General Data Protection Regulation (GDPR) for users in the European Union: We provide detailed information about how we use, store, and protect your data, and we respect users' rights to access, correct, delete, or restrict the use of their personal data.

  • California Consumer Privacy Act (CCPA) for users in California: We outline the rights of California residents, including their right to know what personal data is collected, how it is used, and to opt-out of the sale of their data (where applicable).

  • Children's Online Privacy Protection Act (COPPA) for users under 13 (if applicable): We do not knowingly collect data from children under 13 years of age. If such data is collected accidentally, we will take steps to delete it upon discovery.

Data Security

We take data security very seriously and implement a variety of measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. Users are encouraged to use secure communication channels when sharing sensitive information.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or providing customer support. These providers are bound by confidentiality agreements and may only use your information to the extent necessary to perform their services for us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies help us understand user preferences and provide a better user experience. You can manage cookie settings through your browser, and you are always free to refuse cookies, although this may limit some website functionalities.

Your Rights and Choices

Under various data protection laws, you have certain rights, including:

  • Right to Access: You can request information about the personal data we hold about you.

  • Right to Rectification: You can correct or update your personal information.

  • Right to Deletion: You may request the deletion of your personal data, under certain conditions.

  • Right to Object: You can object to the processing of your data in some cases.

  • Right to Data Portability: You have the right to obtain a copy of your data in a structured, commonly used format.

You may exercise these rights by contacting us at [cyndi@cyndimatos.com]. We will respond to your requests in a timely manner, as required by law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with an updated effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your legal rights regarding your personal information, please contact us at:

Victory in Christ Intl, New Life Center, LLC

PO BOX 2864
Blairsville, GA 30514
cyndi@cyndimatos.com

Effective Date: December 2024